Photoshoot Rules

BUSINESS HOURS: MON. - SAT. 9AM - 6PM est (Emails, DMs or text messages will not be answered after business hours for any employee of Big Muvas House LLC)

SERVICES BASED IN Atlanta,Ga, Houston, Tx, Charlotte, NC, New York and Los Angels, CA

No service will be started until final payment is received. Availability updated daily. 

GROUP PHOTOSHOOTS: (BASED ON LOCATION) FOR ALL GROUP PHOTOSHOOTS, UNEDITED IMAGES WILL BE SENT WITHIN 30 BUSINESS DAYS OF SHOOT COMPLETION VIA DROPBOX.YOU WILL HAVE 24 HOURS TO SEND BACK OVER YOUR CHOSEN EDITED IMAGES. IF YOUR DROPBOX FOLDER IS DELETED THERE WILL BE A $25 RE-UPLOAD FEE. EDITED IMAGES WILL BE RETURNED VIA DROPBOX 14-21 BUSINESS DAY AFTER YOU HAVE SUBMITTED YOUR CHOSEN IMAGES. PLEASE NOTE THIS TIME COULD BE LONGER DEPENDING ON OUR WORKLOAD. IF YOU WOULD LIKE YOUR IMAGES RUSHED THERE IS A $100 RUSH FEE (RECEIVE IMAGES WITHIN 24 HOURS). YOUR EDITED IMAGE FOLDER WILL BE AVAILABLE THROUGH DROPBOX FOR 24 HOURS BEFORE BEING DELETED. IF DELETED, THERE WILL BE A $25 RE-UPLOAD FEE APPLIED.
PLEASE NOTE THAT WE WORK WITH DIFFERENT PHOTOGRAPHERS THEREFORE THESE RULES MAY VARY DEPENDING ON THEIR WORKFLOW AND WORKLOAD. BUSINESS DAYS DO NOT INCLUDE WEEKENDS AND HOLIDAYS. 
 We have a no refund policy on any photoshoots, trips, calendars, magazines, billboards and prints (posters). If you decide to not go through with your photoshoot, you will not be refunded. If you decide that you cannot make it to your booked shoot, you can rebook to a different shoot by paying a $75 rebooking fee. If you do not show up to your shoot and do not communicate the reason why, you will not be refunded and you will also not be able to shoot in the future. ANY SHOOT BOOKED UNDER A SPECIAL OR DISCOUNT CANNOT BE REBOOKED !